Terms & Conditions

1. Contractual Relationship

By using ProcureOffy.com, you (Business User) agree to these terms governing our B2B procurement services.

2. Account Requirements

• Valid GSTIN mandatory for all orders
• Authorized signatory must complete KYC
• Corporate accounts require purchase order documentation

3. Ordering Process

• Quotes valid for 7 calendar days
• Minimum order: ₹5,000 for standard delivery
• Custom orders require 30% advance

4. Pricing & Payments

• All prices exclude GST unless specified
• Payment methods: NEFT, UPI, corporate credit
• Late payments incur 18% annual interest

5. Delivery Terms

• Standard delivery: 2-5 business days
• Signature required upon delivery
• Damage claims must be reported within 48 hours with photos

6. Returns Policy

Accepted within 7 days for:

• Defective items (verified by our team)
• Incorrect shipments

Note: No returns for consumables or custom orders.

7. Vendor Relationships

We act as intermediaries between:

• Your business and our verified suppliers
• All product warranties are manufacturer-provided

8. Limitation of Liability

Procureoffy is not liable for:

• Indirect business losses
• Delays due to force majeure events
• Vendor-manufactured product defects

9. Governing Law

• Disputes will be resolved under:
• Indian Contract Act, 1872
• Exclusive jurisdiction: Bangalore courts

10. Amendments

We reserve rights to modify terms with 30 days’ notice via registered email.

Contact:

• Legal Queries: Client@procureoffy.com, Support@procureoffy.com
• Contact Number: 97847 36736 , 80502 59800